Know What To Look For In The Reviews - When you are skimming over a bunch of reviews of local repair shops in your area, you might want to work with a place where everyone has been raving about the low prices or great customer service. But make sure you cover all your bases. You should be looking for 3 basic things in your car repair shop.
Look For Price Reviews - Look for reviews related to prices of the shops in your area. If you are only looking at the other factors, you might end up with a place that is more money than you need to be paying.
Look at Honesty Factors - Skim over the reviews looking for reviews that reveal how honest the repair shop is.
Skill Level - Look over the reviews and see how previous customers felt about the quality of the work that was done. Did they end up having to come back into the shop a second time to have things "fixed" again? Even if the customer service was great and they were friendly about fixing their mistakes, the important thing is to have the work done right the first time.
Not All Review Sites Are The Same - Many review sources make it so easy to post a review that the reviews are easy to manipulate by the companies being reviewed also. Also, if there is an angry customer, they might post more than one review, which sways the accuracy of the reviews that are posted.
Try a Paid Review Source - Some of the paid review sites are more accurate in their assessment of the repair shop.
Look For Price Reviews - Look for reviews related to prices of the shops in your area. If you are only looking at the other factors, you might end up with a place that is more money than you need to be paying.
Look at Honesty Factors - Skim over the reviews looking for reviews that reveal how honest the repair shop is.
Skill Level - Look over the reviews and see how previous customers felt about the quality of the work that was done. Did they end up having to come back into the shop a second time to have things "fixed" again? Even if the customer service was great and they were friendly about fixing their mistakes, the important thing is to have the work done right the first time.
Not All Review Sites Are The Same - Many review sources make it so easy to post a review that the reviews are easy to manipulate by the companies being reviewed also. Also, if there is an angry customer, they might post more than one review, which sways the accuracy of the reviews that are posted.
Try a Paid Review Source - Some of the paid review sites are more accurate in their assessment of the repair shop.
Labels: automotive
