Cars are major purchases which are costly and infrequent and need to be bought with care. You need to be confident that the car you're buying is mechanically sound and will be reliable in the long term. You also need to buy with confidence from the dealership knowing that the company you buy from is reliable and puts customer service and satisfaction at the top of their priority list. They should be reliable and offer good value for money and, when problems occur as they will from time to time, they should swiftly, politely and effectively resolve them. Car dealership reviews are your way of finding out whether or not you can trust that dealer to offer you a good service before you hand over your hard earned cash.
Unfortunately, the internet and printed magazines are awash with glowing reviews which may not be genuine. Some dealerships even write their own testimonials even though this is entirely unprofessional and unethical. Even when dealerships publish genuine client reviews in their magazines, newsletters and on their websites, you can be sure that they have been selective in the testimonials they publish, leaving out the negative ones.
It's therefore a good idea to look elsewhere for car dealership reviews. The internet is a great place for consumers to air their views on everything from products to customer service, so look there. Google offers the facility for users to leave reviews on the Places page of the dealership, so this is a good place to look. You'll generally be able to tell yourself whether or not the reviews are genuine, but the fact that each reviewer must have their own Google account helps to limit the number of companies who use false reviews.
Carry out a search using any search engine for car dealership reviews and you'll find many of the major product review sites offer the facility to review car dealerships as well as cars themselves. These are almost always authentic and reliable reviews left by real customers, so you should be able to trust them. Indeed, on many of these sites the dealership is given a chance to reply to reviews both good and bad on the website. This is their chance to come back and address any issues and this separates the companies who don't care from those who do care but have been the victim of problems which from time to time will be unavoidable.
Finally, there are now websites available specifically for car dealership reviews. These require the user to input the car registration number so that they cannot make up reviews maliciously or to falsely improve the image of a dealership.
Unfortunately, the internet and printed magazines are awash with glowing reviews which may not be genuine. Some dealerships even write their own testimonials even though this is entirely unprofessional and unethical. Even when dealerships publish genuine client reviews in their magazines, newsletters and on their websites, you can be sure that they have been selective in the testimonials they publish, leaving out the negative ones.
It's therefore a good idea to look elsewhere for car dealership reviews. The internet is a great place for consumers to air their views on everything from products to customer service, so look there. Google offers the facility for users to leave reviews on the Places page of the dealership, so this is a good place to look. You'll generally be able to tell yourself whether or not the reviews are genuine, but the fact that each reviewer must have their own Google account helps to limit the number of companies who use false reviews.
Carry out a search using any search engine for car dealership reviews and you'll find many of the major product review sites offer the facility to review car dealerships as well as cars themselves. These are almost always authentic and reliable reviews left by real customers, so you should be able to trust them. Indeed, on many of these sites the dealership is given a chance to reply to reviews both good and bad on the website. This is their chance to come back and address any issues and this separates the companies who don't care from those who do care but have been the victim of problems which from time to time will be unavoidable.
Finally, there are now websites available specifically for car dealership reviews. These require the user to input the car registration number so that they cannot make up reviews maliciously or to falsely improve the image of a dealership.
Labels: automotive
